Posted by Heavenly Jewell’s Design Team on 4th Dec 2024
Resources
Graphic design is often billed by the hour due to the inherent variability and complexity of the work. Unlike a tangible product with a fixed cost, design is a creative service that involves numerous
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17th May 2022
Where are we located & how will your order be fulfilled?
Heavenly Jewell's main location is in Pembroke Pines, FL where we fulfill and ship most items.However, we do have partners. So what does this mean to you as our customer and why do we have partners?We
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2nd May 2022
What happens if a package wasn't delivered, but the tracking states that it was?
Unfortunately, we can’t help if the carrier marked the package as delivered, but you are stating you haven’t received it. There’s no way for us to verify this claim, so we won’t be able to cover the c
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16th Dec 2021
Applying Heat Transfer Vinyl with a household iron.
Ever wanted to apply a heat transfer but you do not have a heat press ?Don’t worry, you can use a household iron to apply your heat transfer vinyl. Yes, using a heat press is easier and faster, but it
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29th Sep 2021
How long does it take to fulfill my order?
Fulfillment time is the time it takes to make your custom order and does not include the shipping time.On average most orders are fulfilled within a 2-7 day timeframe or less with 97% of our orders be
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Posted by C.C. on 29th Jun 2021
How do we print your custom items?
We offer a variety of printing methods to fit your individual needs with no minimums or setups on most items including:Screen PrintingHeat Applied Premium VinylDigital Heat TransfersDirect To Garment
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Posted by C.C. on 28th Jun 2021
Returns & Exchanges
Due to the custom nature of each order, there are no refunds, or exchanges on custom printed items.Heavenly Jewell's will provide a mockup of your design/item prior to printing for approval. You
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Posted by C.C. on 28th Jun 2021
Trademarks & Copyrights
We are often asked can we print items like images from videos, trademarked logo and more.The short answer to this is no. Heavenly Jewell's will only print items that you have been given permission to
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Posted by C.C. on 28th Jun 2021
Resolution - Screen vs Print
Your monitor uses a resolution of 72 DPI and is RGB based, while printing uses 300 DPI and is CMYK based on most products. The colors on the monitor are brighter than they will appear when printed.Alw
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Posted by C.C. on 28th Jun 2021
Will all of my items ship together?
To offer more custom options to more areas, we have partnered with major brands and their affiliates across the world.What does this mean?Some products from the same order can be fulfilled or processe
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Posted by C.C. on 15th Feb 2014
What is the estimated delivery time and how is it calculated?
Our estimated delivery time (EDT) is our prediction of when an order could be delivered to you (or availablefor local pick up). The EDT is the sum of estimated fulfillment and shipping time (if applic
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