Resources

Heavenly Jewell's main location is in Pembroke Pines, FL where we fulfill and ship most items.However, we do have partners. So what does this mean to you as our customer and why do we have partners?We …

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Unfortunately, we can’t help if the carrier marked the package as delivered, but you are stating you haven’t received it. There’s no way for us to verify this claim, so we won’t be able to cover the c …

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Ever wanted to apply a heat transfer but you do not have a heat press ?Don’t worry, you can use a household iron to apply your heat transfer vinyl. Yes, using a heat press is easier and faster, but it …

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Fulfillment time is the time it takes to make your custom order and does not include the shipping time.On average most orders are fulfilled within a 2-7 day timeframe or less with 97% of our orders be …

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We offer a variety of printing methods to fit your individual needs with no minimums or setups on most items including:Screen PrintingHeat Applied Premium VinylDigital Heat TransfersDirect To Garment …

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Due to the custom nature of each order, there are no refunds, or exchanges on custom printed items.Heavenly Jewell's will provide a mockup of your design/item prior to printing for approval. You …

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We are often asked can we print items like images from videos, trademarked logo and more.The short answer to this is no. Heavenly Jewell's will only print items that you have been given permission to …

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Your monitor uses a resolution of 72 DPI and is RGB based, while printing uses 300 DPI and is CMYK based on most products. The colors on the monitor are brighter than they will appear when printed.Alw …

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To offer more custom options to more areas, we have partnered with major brands and their affiliates across the world.What does this mean?Some products from the same order can be fulfilled or processe …

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Our estimated delivery time (EDT) is our prediction of when an order could be delivered to you (or availablefor local pick up). The EDT is the sum of estimated fulfillment and shipping time (if applic …

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